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Our showroom operating hour will change from 12:00 noon to 8:00 pm due to the traffic issue till notice. We apologize for any inconvenience caused.

Delivery Information

Delivery Time: 1 working day
Pickup Time: Mon to Sat 11am-8pm
Delivery Fee: Free

* For easy order pickup, please bring your order no. with you and pick up within 2 working days
* HKD1 will be charged for each plastic bag
Order Cut Off Time: 
Mon to Fri - 5pm
Sat - 3pm

Delivery Time: 
2-3 Working Days

Delivery Fee: 
Purchases HKD300 or above - Free shipping
Purchases under HKD300 - HKD30

* When the parcel arrives at the selected location, customer will receive a SMS notification from S.F. Express. Please pick up the parcel at specified location within 3 days after receiving the SMS. Customer please call S.F Express Service Hotline (852) 2730 0273 to rearrange pickup for overdue parcel

* The SMS is available in Chinese only 
Order Cut Off Time: 
Mon to Fri - 5pm
Sat - 3pm

Delivery Time: 
2-7 Working Days

Delivery Fee: 
Purchases HKD300 or above - Free shipping
Purchases under HKD300 - HKD30

* When the parcel arrives at selected location, customer will receive a SMS notification from S.F. Express. Please pick up the parcel at specified location within 3 days after receiving the SMS. Customer please call S.F Express Service Hotline (852) 2730 0273 to rearrange pickup for overdue parcel

* The SMS is available in Chinese only 

Order Cut Off Time: 

Mon to Fri - 5pm
Sat - 3pm

Delivery Time: 
2-7 Working Days

Delivery Fee: 
Purchases HKD300 or above - Free shipping
Purchases under HKD300 - HKD30

* When the parcel arrives at selected EF Locker, customer will receive a SMS notification from S.F. Express. Please pick up the parcel at specified location within 3 days after receiving the SMS. Customer please call S.F Express Service Hotline (852) 2730 0273 to rearrange pickup for overdue parcel

* The SMS is available in Chinese only 

Order Cut Off Time: 

Mon to Fri - 5pm
Sat - 3pm

Delivery Time: 
2-3 Working Days

Delivery Fee: 
Purchases HKD300 or above - Free shipping
Purchases under HKD300 - HKD30

* If choosing Cash on Delivery, HKD20 handling fee will be charged
* Courier may contact customer before delivery

Order Cut Off Time: Mon to Fri at 3pm

Delivery Time: 2-3 Working Days

Delivery Fee: 

Purchases HKD400 or above - Free shipping
Purchases under HKD400 - HKD40


* The signer may not be the recipient, please ensure that there is a signer at the receipt address.

Order Cut Off Time: Mon to Fri at 3pm

Delivery Time: 2-7 Working Days

Delivery Fee: Free

Purchases HKD300 or above - Free shipping
Purchases under HKD300 - HKD30


*If the mail is too large to be placed in the mailbox, the courier will put a "pickup card" in the mailbox, please according to the instructions on the card for picking up the goods.

* The Post Ordinary Packet service cannot trace the status. You are responsible for any loss or damage to the goods. We are not responsible for it.


Delivery Time: 1-2 working days

Pickup Time: Mon to Sat 11am-8pm

Delivery Fee: 
Purchases HKD500 or above - Free shipping
Purchases under HKD500 - Please click here for Details

* We will confirm pickup date & time with you as soon as possible
* Our staff will contact you again before delivery, please give us a reply to reconfirm the appointment. If no response, we will cancel your order 
Order Cut Off Time: Mon to Sat at 5pm

Delivery Time: 2-3 Working Days

Delivery Fee: 
Purchases HKD300 or above - Free shipping
Purchases under HKD300 - HKD30

* When the parcel arrives at selected location, customer will receive a SMS notification from S.F. Express. Please pick up the parcel at specified location within 3 days after receiving the SMS. Customer please call S.F Express Service Hotline (853) 2873 7373 to rearrange pickup for overdue parcel

* The SMS is available in Chinese only 

Order Cut Off Time: Mon to Sat - 5pm

Delivery Time: 2-7 Working Days

Delivery Fee: 
Purchases HKD300 or above - Free shipping
Purchases under HKD300 - HKD30

* When the parcel arrives at selected location, customer will receive a SMS notification from S.F. Express. Please pick up the parcel at specified location within 3 days after receiving the SMS. Customer please call S.F Express Service Hotline (853) 2873 7373  to rearrange pickup for overdue parcel

* The SMS is available in Chinese only 

Order Cut Off Time: Mon to Sat- 5pm

Delivery Time: 2-3 Working Days

Delivery Fee: 
Purchases HKD300 or above - Free shipping
Purchases under HKD300 - HKD30

* Courier may contact customer before delivery
* Please call S.F Express Service Hotline (853) 2873 7373 to trace the order

Order Cut Off Time: Mon to Fri at 3pm

Delivery Time: 2-5 Working Days

Delivery Fee: 
Purchases HKD5000 or above - Free shipping
Purchases under HKD5000 - Please click here for Details

Overseas Tariff Description: 
The price of the products sold in this store does not include the sales tax and customs duties. Each country has import tariff rules. When the goods arrive at the importing country, the local customs will approve the import duties according to the type and value of the goods. They may conduct spot checks on the parcels and determine whether the goods need to be subject to customs duties or tax exemptions according to the local import tariff regulations, and collect the unequal tariffs from the recipients. According to the laws and regulations sent to the country, import duties, value-added tax, customs clearance fees and postage may be imposed. When these import duties, VAT, customs clearance fees and postage are required to be levied, the actual cost will be borne by the customer (when the orderer and the consignee are different, the consignee will bear the cost). We will not be liable for any delay in the delivery of the goods due to customs clearance or delays in the delivery time due to customs clearance procedures.


Remarks:

- The cut-off time is for reference only, and the shipping time may be delayed due to the time required to confirm the payment. (Except for cash on delivery, if we receive the order before the cut-off time, we will ship the goods as soon as possible)

- We will not be able to change the shipping address if the item has been delivered.

- Local Courier need someone to sign, in addition to the addressee himself, but also can sign on his behalf.

- All goods shall be packaged in sealed method.

- If any goods damaged by the delivery are found after receiving the parcel (except the box), please keep the whole box of goods (including the delivery box and the fillers of the box) and take photos to us as soon as possible. We will recover all the losses to express on behalf of the company and re-arrange replacement goods.


Our packaging method

We concern the privacy of our customers and the completion of parcels delivered. For this reason, we use the double-pit box with extremely hard body, high durability and high resistance. Fillers such as newspapers or bubble papers will be placed in the box, and the four sides of the box will be sealed with tape to ensure that the goods are delivered to the customer perfectly.

In addition, in order to protect the privacy of customers, the sensitive words related to adult products will not be marked on the parcel, and the sender will be "Ning Sum Trading Company" instead of "18DSC Sex Toys Shop". The contents of the consignment will only be written as "Toys". Except for our staff, other people will not know the customer's purchase content, so please do not be nervous when you pick up the parcel on the hands of the courier/convenience store staff.